Privacy Policy

WEBYGEN values your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and share data when you access our website, contact us, request a quote, or hire our services.

This Policy was prepared in compliance with the General Data Protection Law (Law No. 13.709/2018 – LGPD).

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1) Who we are

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Data Controller: WEBYGEN TECNOLOGIA

Privacy Email (LGPD): privacidade@webygen.com.br

Legal Email: juridico@webygen.com.br

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2) What data we collect

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We may collect data in different ways:

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a) Data provided by you

• First and Last Name
• Email
• Phone/WhatsApp
• Company / Job Title (if provided)
• Messages sent via form/WhatsApp/email
• Project information (e.g., goals, budget, links, references)

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b) Automatically collected data

• IP Address (may be used for security and logs)
• Browser and device information (user-agent)
• Pages visited, browsing time, clicks, and traffic source
• Cookies and similar identifiers (when enabled)

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c) Third-party data

• When you interact with us via social media, we may receive public data from your profile and the message sent.

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3) Why we use your data (purposes)

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We use personal data to:

• Respond to contacts and quote requests
• Execute and manage contracts and projects
• Issue proposals, invoices, and operational communications (when applicable)
• Send information about services, content, and news (when applicable and respecting preferences)
• Improve the website, performance, security, and user experience
• Comply with legal and regulatory obligations
• Prevent fraud, abuse, and unauthorized access

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4) Legal bases (LGPD)

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We process data based on:

• Execution of contract and preliminary procedures (quotes and service)
• Consent (e.g., marketing, non-essential cookies when applicable)
• Legitimate interest (e.g., security, website improvement, fraud prevention)
• Compliance with legal/regulatory obligations (e.g., fiscal/accounting retention, when applicable)

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5) Cookies and similar technologies

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We may use cookies for:

• Website functioning (essential)
• Audience measurement and performance (analytics)
• Personalization and marketing (when applicable)

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You can manage cookies in your browser settings. By disabling them, some website functions may not work properly.

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6) Data sharing

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WEBYGEN does not sell your data. We may share information only when necessary with:

• Hosting, email, and infrastructure providers (e.g., server, CDN)
• Analytics and marketing tools (e.g., Google Analytics, Meta Pixel, when used)
• Service and automation platforms (e.g., WhatsApp Business, CRM, forms)
• Payment and tax issuance services (when applicable)
• Public authorities upon legal obligation

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Whenever possible, we share only the minimum necessary.

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7) International transfer

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Some providers may store data outside Brazil (e.g., servers in other countries). In these cases, we adopt measures to ensure adequate protection and good practices compatible with the LGPD.

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8) Storage and security

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We adopt technical and organizational measures to protect data, such as:

• Access control
• Encryption when applicable (HTTPS/SSL)
• Monitoring and logs
• Security best practices in servers and systems

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Despite this, no system is 100% secure. If a relevant incident occurs, we will take appropriate measures.

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9) Retention period

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We keep data only for the time necessary to:

• Fulfill purposes described in this Policy
• Meet legal obligations (when applicable)
• Safeguard rights in potential disputes

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10) Data subject rights

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You can request:

• Confirmation and access to your data
• Correction of incomplete/inaccurate data
• Anonymization, blocking, or deletion (when applicable)
• Portability (when applicable)
• Information about sharing
• Revocation of consent

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For requests, contact: privacidade@webygen.com.br

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11) External links

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Our website may contain links to third-party websites. We are not responsible for the privacy policies of these sites.

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12) Updates to this Policy

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We may update this Policy periodically. The current version will always be the one published on this page, with the update date.